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Privacy Policy Remotecontrol Parts

Version 0.3, this page was last modified on August 21, 2024.

We are aware that you have confidence in us. We therefore see it as our responsibility to protect your privacy. On this page we will let you know what information we collect when you use our website, why we collect this data and how we improve your user experience. This way you understand exactly how we work.

This privacy policy applies to the services of Remotecontrol Parts, hereinafter referred to as: Remotecontrol Parts. You should be aware that Remotecontrol Parts is not responsible for the privacy policy of other sites and sources. By using this website you accept the privacy policy.

Remotecontrol Parts respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially.

Our use of collected data
Use of our services
When you sign up for one of our services, we ask you to provide personal information. This data is used to perform the service. The data is stored on secure servers of Remotecontrol Parts or those of a third party

Communication
When you send e-mail or other messages to us, we may retain those messages. Sometimes we ask you for your personal details that are relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of Remotecontrol Parts or those of a third party.

Cookies
We collect data for research in order to gain a better insight into our customers, so that we can tailor our services accordingly. Read our cookie statement

Purposes
We do not collect or use information for purposes other than the purposes described in this privacy policy unless we have obtained your consent in advance.

Third parties
The information is not shared with third parties, with the exception of web applications which we use for the benefit of our website / webshop. This data will only be used for the purpose of the application in question and will not be further distributed. Furthermore, in some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your data.
Our website contains a link with PayPal payment method and various other payment methods through the Ingenico payment service. These methods are linked by means of Pronamic Pay. WithPayPal and Ingenico a processor agreement has been signed and agreed that your data may only be used for processing online payments with regard to the online services of Remotecontrol Parts.

Changes
This privacy statement is tailored to the use of and the possibilities on this website. Any adjustments and / or changes to the website may lead to changes in this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis.

Choices for personal data
We offer all visitors the opportunity to view, change, or delete all personal information that is provided to us at the moment.

Adjust / unsubscribe communication
If you want to adjust your data or want to get yourself out of our files, you can contact us. See the contact details below.

Turn off cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

Retention policy
Your data is stored securely for static purposes within our systems, for the purpose of building statistics and / or research. If you fill in and send a digital form, that form will be digitally stored in our backup for 1 month. The reason for this is that we want to make sure that your form has actually been received by us. If that is not the case, we can still request your form via this backup. You do not have to enter that again. Information about your webshop account and your order history are kept for an indefinite period of time, in order to make your experience on our website as optimal as possible.

Questions and feedback
We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us:

Remote Control Parts B.V.
Industrieweg 20
4794 SX Heijningen
The Netherlands